Chesco Roofers Privacy Policy
Chesco Roofers Privacy Policy
This page explains how information submitted to Chesco Roofers is handled for homeowner referrals.
- No-cost request
- Matched by ZIP code
- Chester County, PA
01
Information you provide in a request
This page explains how information submitted to Chesco Roofers is handled for homeowner referrals. Chesco Roofers is a free referral service operated by SoleSource Pros, not a roofing contractor. We match a Chester County homeowner's request with ONE independent licensed and insured roofer. Your request is never sold to multiple contractors. Information still needs to move through the submission, storage, and communication systems that support that introduction.
When you complete the form, we collect first name, last name, phone, email, project ZIP and roofing service. Optional details include street address, roof material, urgency, insurance-claim status, stories, roof age and your description. These details identify the inquiry and support a relevant roofing conversation.
Keep your description limited to information needed for that purpose. Do not submit payment card details, bank information, government identification numbers, passwords, or entry codes. If you are writing about someone else's property, avoid including unrelated information about occupants or neighbors. You can explain access needs directly during the contractor conversation without placing sensitive access instructions in the initial request.
02
Submission and source information
The request process also handles information about the submission itself. This can include a submission identifier, the page from which the request was sent, campaign information from the referring link, and consent information. Technical request data can include the browser's user agent and an IP address. These details support request processing, source tracking, and checks intended to limit duplicate or abusive submissions.
The backup preserves request details, including the client IP address and browser information, and uses an additional hashed IP identifier for submission checks. The CRM also receives technical request information. A hashed value is a transformed identifier; it should not be read as a promise that the entire request is anonymous. Your name and contact details remain part of the referral information you provide.
03
Backup storage and CRM forwarding
The submission process stores a private backup record and forwards request information to the Lead Gen CRM. The backup contains contact details, the service requested, optional roof details, your message, source information, and exact consent records. It can also record CRM processing status and a CRM reference so the submission and its forwarding result can be associated.
The CRM supports handling the inquiry and CRM notifications about the request. Those notifications are part of the request workflow, rather than a promise that a separate website email or message has been sent. Database, CRM, and related service providers process information to support this workflow. A backup record and a CRM record are operational copies; they do not mean your inquiry is being offered to several roofing contractors.
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04
Sharing for one roofing referral
Information needed to respond to your project is shared with the ONE independent licensed and insured roofer matched to your request. This can include your contact information, project location, and description of the roofing concern. The point of that sharing is to let the roofer discuss your request, not to distribute your details to competing contractors.
The independent roofer may keep records of conversations, appointments, estimates, and any work you choose to purchase. Ask that business directly about its own handling of those records. Chesco Roofers is not the roofing contractor, and this policy does not describe every separate record a contractor may create after your introduction.
05
Consent and request communications
Consent is required to submit the form, but consent is not a condition of purchase. Read the consent statement displayed with the form before submitting. The request workflow records consent information so it can be associated with the inquiry. Submitting a referral request does not itself sign a roofing contract or require you to accept an estimate.
Use accurate contact details for communications about the project. If you want to correct those details or raise a concern about further contact, send a clearly labeled message through the form. Communication choices and questions should be reviewed in relation to the particular submission rather than treated as instructions to book or cancel roofing work.
06
Privacy requests through the form
To ask about your information, request a correction, or raise a deletion question, use the website form and begin the description with 'Privacy request.' Explain what you are asking and provide enough information to identify your earlier submission, such as the contact details you used. Do not add identity documents or sensitive information unless a specific need has been established.
Privacy requests are reviewed through this contact route. There is no promise of an account dashboard, self-service export, or automatic deletion control. This policy does not set a fixed retention period or guarantee that every record can be erased immediately. A request may need to consider the backup, CRM records, and information already shared with the independent roofer.
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One independent Chester County roofer will contact you. Your request is never sold to multiple companies.